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Vision Lighting carefully selects and monitors service providers to ensure high quality services for our customers.

Our Service Providers

We use DPD Local UK Ltd as the primary shipping service provider on our website. For bespoke and longer items such as LED Sign Lights and Signtrim we use D X Freight Ltd.

The standard delivery services deliver goods the next working day from the day of dispatch. Deliveries take place between 8:30am and 6:30pm Monday - Friday. Premium services deliver goods before the time selected. Weekend services are available and deliver between 9:00am and 5:00pm.

Our delivery services all require a signature upon delivery. Please note all discrepancies with the delivery received must be reported to us within 48 hours of delivery. Subject to our Terms & Conditions.

Order Tracking

Once your order has been dispatched you may receive an e-mail or text message from our service providers advising of the consignment number or a delivery time slot, if you have provided us with these contact details.

It is possible to track the delivery of your order using our website. Simply login and go to My Account > Order History and select Track Order on the order you wish to track.

If you are having trouble tracking your order using the order tracking facility or the details provided to you please contact us and we will attempt to track the delivery for you. Please note that we often cannot obtain an estimated time of arrival (ETA) before 2pm for standard next day services.

Bank Holidays

No deliveries take place on bank holidays. Deliveries will take place the next working day after a bank holiday.

Find Us

Vision Lighting Ltd,
Unit 1 Wortley Moor Lane,
West Yorkshire,
LS12 4JD

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